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    • Gemm’s Approach
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    • Foundations I
    • Foundations II
    • Elements I
    • Elements II
    • Reading 1
    • Reading 2
    • Reading 3
    • Reading Comprehension
    • Reading Readiness
  • Other Programs
    • Cogmed
    • DreamBox Math
    • ClearFluency (was Reading Assistant)
    • Reading Plus
    • Reflex Math
  • Your Start
    • Supporting Your Child
    • Gemm’s Approach
    • RPI – FAQ
    • How to Talk About Gemm
    • Create a Routine
  • FAQ
    • Gemm’s Service
    • Gemm Links
    • Progress Emails
    • FAQ for Adult Learners
  • FFW Log In
You are here: Home / Our Service – What You Need To Know / Most Common Tech Questions

Most Common Tech Questions

Getting Started

Supported devices and browsers – Gemm FFW Tech Specs here

Headphone recommendations – click here

Using Fast ForWord on an iPad – click here

Troubleshooting

Trouble logging in – ideas here

iPad settings issues – click here

Fast ForWord online connection issues – click here

If our software is not working, try logging in using another browser. If it works on that other browser, then to get your original browser to work again, you will need to reset it by clearing cache. Each browser is different for this – here is a guide to clearing cache by browser.

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